

California
Apple
AppleCare Product Counsel - Products Law Group (#200566839)
You will join a team of attorneys in the Products & Regulatory Legal Group who support teams advising Apple’s service/customer support, engineering, operations, marketing and social media teams on a wide range of issues. You will collaborate with other legal groups and cross-functional business and engineering teams to strategize on global product support and service strategies. You will draft, review, and manage product warranties, service-related agreements, and advise on service policies. You’ll help coordinate, strategize and draft responses to regulatory agency inquiries and investigations. You will review and provide guidance to Apple’s social media and marketing teams on consumer-facing communications. You will also advise Apple management on risk allocation/mitigation, business strategies, and policies. You will play an important role in supporting our service organization in providing award winning technical support and product service to customers around the world who enjoy Apple products.